Our company profile
Who is SAK Solutions?
SAK Solutions was founded in 1997 dedicated to providing solution to the ever growing and dynamic Kuwaiti market. Since then, it has diversified to become one of the leading solutions companies in the country, specializing in the area of industry specific solutions using latest technology .
The SAK Solutions vision is to create business value from technology solutions. A solution is defined as packaging products and services together in such a way as to provide a technological response to a business issue whilst meeting the customer’s perception of value. Therefore, SAK Solutions is not a distributor or reseller of off-the-shelf hardware or software products. The company actively seeks to establish long-term, committed partnerships with blue chip international vendors in order to provide a broad based portfolio of best-of-class products and services from which to deliver to our customers the benefits of investing in technology.
The SAK Solutions business philosophy is to advise customers and to provide them with what they need and not what we can in order to close the sale. Hence our focus on the concept of ‘business value’ or ‘business benefits’ and therefore customer satisfaction. It is this philosophy which keeps our customers coming back time and time again. A key factor in business today is uncertainty. With increasing levels of complexity and widespread ambiguity, customer relationships are like the lighthouse to our ship. Relationships reduce uncertainty by providing a safety net when things are very unclear. If companies listen to their customers, build and maintain strong relationships, they have the opportunity to turn uncertainty into success and create the space for mutual gain!
SAK Solutions’ mission is to help our customers to translate the convergence of the latest technologies into practical business solutions, thereby ensuring maximum return on their investment. In the conduct of its daily business, SAK Solutions adheres to the following values:
- SAK Solutions staff is the company’s partners in success and, as such, are its greatest asset.
- SAK Solutions continually strives to foster a motivating working environment, which promotes and stimulates initiative and creativity.
- SAK Solutions adapts and evolves our professionalism in line with dynamic market changes in order to serve our customers to the best of our ability.
- SAK Solutions conducts business ethically, honestly and with integrity, taking pride in everything we do.
- SAK Solutions adopts quality as the guiding principle for everything we do.
SAK Solutions aspires to market leadership and key to achieving this is our persistent focus on the customer. The people of SAK Solutions work hard to meet the needs of each customer with carefully tailored solutions based on industry-standard technology. We deal directly with our customers on a partnership basis, so our understanding of their needs is extensive. Our philosophy is to work closely with our customers to ensure us to advice and sell to them what they need and not what we want to sell them to close the sale. It enables us to effectively and efficiently deliver quality products and services that keep our customers coming back time and again. The SAK Solutions business model is dependent on partnering only with those organizations with whom we share synergies in customer focus, sales philosophy and product quality.